If you have any questions or concern regarding our products or your orders, Please find the answers below.
Products
Q: What is the Period After Opening (PAO) date of Dr.Percent products?
The Period After Opening is generally 12 months for anua skincare products.
Q: Can it be used on sensitive skin?
All Dr.Percent products undergo skin irritation tests, so they can be used on sensitive skin. However, we recommend testing the product on a small area, such as your wrist or neck, before full use.
Shipping
Q: Can I receive all the items I ordered at once?
It is possible. Most of them are packaged together. If you would like them to be shipped separately, please place separate orders, and shipping fees will be charged for each order.
Q: which countries do you ship to?
International shipping apart from the US is unavailable at the moment. We will try our best to offer worldwide shipping ASAP!